[Resolved] Flipkart — pending order

neha205

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500032

My name is neha soni and i have placed an order for power maxwell button cell on 30th november. The promised order delivery date was 8th december but it was not delivered. After that they told to deliver it by 13th december but again they did the same. Moreover am not able to cancel the order. Whenever i try to cancel the order it shows that the delivery guy is already on the way. Neither flipkart is cancelling the order nor they are providing any refund. Fed up of this.

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Feb 3, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response "Hi,
We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 16 Dec 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated."

Verified Support

Dec 31, 2019

Flipkart Customer Care's response "Hi,
We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 16 Dec 19 and it should have been reflected by now to the PhonePe account. Hence, closing the complaint from our end. Your kind understanding is appreciated."