[Resolved]  Flipkart — perfect home sinera tv entertainment unit

Address:

Kozhikode, Kerala, 673104

I ordered tv unit from flipkart and was delivered on aug 7 with a commitment of installation within 4 days of delivery. Payment was done through flipkart pay later which will be due next month of purchase. The installation has not happened till date and i have raised this issue several time to flip team. They have scheduled 3 dates and i kept my family members at home itself thinking they will come for installation but never turned back. Finally they made fake installation update aug 22 and closed their task. I have informed the same with time stamp image as a proof o[censored]nopened box and informed flipkart about the fraudulent thing and told them the payment would be only done for this particular product once the installation is complete. Now they have charged fine for my due amount inspite of having regular follow up on the case. I request authority to take necessary action on this as i have not utilised the product its still in uninstalled stage.
The return policy is also taken off after 10 days of installation ie on aug 22 fake update has made for installation.

Please help in this regard.