[Resolved] Flipkart — poor customer service and return | |||||
Sir/madam, This will be my last complain and request to flipkart and my last buy ever because they have not live up to customer expectations. I mean i ordered a product on 7th november with product id as order id - od[protected] and got delivered on 12 th november but due to size fit issue i initiated a return but the return is still not successful. I initiated return many times but none of them delivery person came for pick up to my home nor have i recieved a call or text. I mean, i really trusted flipkart but honestly the services provided by flipkart is horrible, the customer service always tell me that the problem will be resolved by 24 hours or within 3 days but nothing has been resolved till now. I initiated my latest and my last return today with return id[protected] so lets seee if flipkart really cares about us customers. This will be my last try for return so if anyone helps me out, i would be forever in ur debt. Thank you. Was this information helpful? | |||||
Mar 27, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 26, 2019 Flipkart Customer Care's response Hi, We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 05 Dec 19 and the refund will be reflected in your source account within 2 Business Days. Hence, we are closing this complaint from our end. Verified Support Feb 24, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 03 Dec 19 and should be reflecting in your bank account by 02 Dec 19.
| |||||
 2 Comments | |||||
Comments
I have seen an add stating 32 inch sony smart tv in 9999.but on the flipkart site it is not deliverable in any off the pin code of india. It is just to get traffic to flipkart site.really faltu site, left ordering from flipkart for this only.sellers and products all fakr
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46544
Pending
0
Resolved
25436
View all 46544 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information