[Resolved]  Flipkart — problem in product and some part of product are not found

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Sirmaur, Himachal Pradesh, 173030

I have purchase 2 led tv on flip-kart site, 1led is intex company and 1 is micro-max company, i received both of on 18/07/2017 after received i opened the box then i saw, micro-max led remote not found and intex led remote is not work, when i confirm all information to flip-kart customer care center. They ignore all matters, and says that we have not provide you new remotes of these products and they says you have not able to return these products, i gave already payment now i am so much frustrated, please help me...