Flipkart — product complaint

Address:Chennai, Tamil Nadu

Ref: Order No. OD[protected] PRODUCT : KARBONN SMART PHONE A12 STAR Dear sir, I received your parcel (Karbonn smart phone A12 star) yesterday in good condition and paid the said amount to the delivery person. When I opened and switched on the mobile and I observed that some flickering in screen display I am very much disappointed with this new mobile purchased thro you please let me know what to do with this mobile with regards Sathyan [protected]
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my order ID no OD[protected]
DELIVERED ON 17TH NOVEMBER 2014
DIGI FLIP WIRELESS OPTICAL MOUSE WM001
NOT WORKING PROPERLY
PLEASE REPLY WHAT SHALL I DO
VIRAL SHAH
[protected]
Hi,

This is to notify you that my husband ordered Moto G(2nd Gen) - 1 piece on 03Oct2014.The order ID is
OD[protected] and I received the item on 06Oct2014.But the mobile is not working at all since 20Feb2015.I contacted Flip kart customer care via phone and informed the same.The customer care person instructed me to give it to the Motorola service centre at my hometown.It has already been a month, I did not get my mobile yet.The service centre people are telling that the mobile needs to be replaced with new mother board.It is just 4 months since I received the handset.I am not all ready to compromise on the quality of product which I bought thru Flipkart.I need the handset as soon as possible, either you resolve the problem or replace the same.I will be filing a case in the customer court if I did not get my problem solved as soon as possible.

Thank you,
Reshma

Mob:[protected]
email id : [protected]@gmail.com

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