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[Resolved]  Flipkart — product delayed

On thrusday 15/03/2018 i have ordered a laptop scheduled to be delivered on friday 16/03/2018 but still not delivered yet (Sunday 18/03/2018) try to contact flipkart support but not really effective. Product tracking mis routing in the same city for last 2 days. Customer care executive only just mis guiding me only by repeating same things like we like assist you on the issue but it is totally on logistic partner to when they gonna deliver, actual reason delay is still a mystery.

Order details

Product name: lenovo core i5 7th gen
Delivery date :16th march 2018
Order id: od[protected]
E-comm partner: flipkart
Seller: retailnet
Logistics: ekart logistics
Address:f-9039 16th avenue gaur city-2 greater noida west
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Apr 21, 2018
Complaint marked as Resolved 
Mar 18, 2018

Complaint Status

Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 28, 2018
Flipkart Customer Care's response
Customer raised a complaint related to delay in delivery. We have interacted with the customer and customer has confirmed that he received the product, hence apologized for the delay customer agreed. Hence, closing the complaint from our end.
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    Flipkart
    Customer Care Service
    Customer satisfaction rating
    68%
    Complaints
    32045
    Pending
    1161
    Resolved
    21308
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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