[Resolved]  Flipkart — Product Delivery / No Follow Up

Address:

Mumbai City, Maharashtra

Good Day I had ordered a Godrej refrigratior from the Flipkart online shopping portal with order reference no. OD[protected]. The said product was delivered to me on 02nd Nov 2014, with a promise that the service engineer would visit us within 48 hrs to initalise the product and stamp on the warranty certificate. Despite multiple communication with Flipkart, which I have on record, the issue has not been resolved till date - i.e. 16th Nov. The only thing I get back from Flipkart customer care is that the problem would be resolved in 24 hours, but nothing. Now, I'm in a situation where the product is lying at my place, however, cannot be put into use as the product technician is not showing up, due to lack of follow up by flipkart. My request for refund has been met with deaf ears I earnestly request you to please assist me in getting the product refund.