[Resolved] Flipkart — product is not delivered and customer care person tried to hack my debit card | |
Hi team, This is the first time i am really worried about "ordering an product in flipkart". I don't know what went wrong with the flipkart team but i had a very bad experience. I have ordered 2 products - Raaga professional de-tan with kojic and milk for radiant skin (500 g) on sun, aug 12th '18 with a total cash of 1656 rps/- The order id is od[protected]. Today i got my product delivered to my delivery address that is on fri, aug 17th '18. I paid the total cash through my debit card. Unfortunately when i opened the product i was so shocked to see that there was only one (1) product instead of two (2) products but i have paid the total amount 1656 rps/- through my debit card ending with "7993". Immediately i called flipkart customer care which i got from this url — HTTPs://WWW.google.co.in/search?q=flipkart+customer+care%2Ctelangana&oq=flipkart+customer+care%2Ctelangana&aqs=chrome..69i57j35i39j0l2j69i64.7974j1j7&so...⇄ Now comes the dangerous part, one fraud with name "rahul kumar" answered my call. When i explained him about my problem, he told that he is going to credit my amount back to my bank account. He started asking about my card details and even he tried to get otp from me.in short this # tried to hack my debit card with a word "we work for flipkart". I was so shocked with this and immediately i have blocked my debit card. Kindly look into this issue as a priority and i want my amount to be refunded back as soon as possible. Please find the attached pics for further reference. For any other queries please let me know. Was this information helpful? | |
Aug 23, 2018 Complaint marked as Resolved The Issue has been resolved. Flipkart customer support has been notified about the posted complaint. Verified Support Aug 19, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 23, 2018 Flipkart Customer Care's response The case is already worked by ECR (IN[protected] and provided resolution by providing the refund.Closing the case. | |
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