[Resolved] Flipkart — product not delivered after one month of promised delivery time

[email protected]

from Mumbai, Maharashtra

Address:

3rd block koramangla bengaluru ibdia, Bangalore, Karnataka, 560034

I ordered samsung led smart tv at rs 12499 from flipkart my order id is OD[protected] my mob no is [protected] but didnot recieve the product even after it was one month late. I contacted daily but everytime they said it will be delivered today which never happened. It was a very frustrating experience after tharlt it was showing that the product is cancelled by seller. I contacted flipkart customer care but yhey the the product cannot be delivered without any reason. And they said you have to reorder it. They are refusing for compensation also. This is a lot poor service very pathetic. I want my money and compensation and a better service. In fact if the product will be delivered that would be a great help

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Dec 28, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for Samsung 7-in-1 80cm (32 inch) HD Ready LED Smart TV has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the product will reach the seller by 26 Nov 19 and the refund will be reflected in your PhonePe account within 8 business day. Hence, closing the complaint from our end. Your kind understanding is appreciated.