[Resolved] Flipkart — product not delivered and it is marked as delivered

shivam12391

from Delhi, Delhi

Address:

i block, b.r.s. nagar, Ludhiana, Punjab, 141012

I received a call from delivery person regarding my product delivery and told me that he was trying to call me but my number was not reachable so he will deliver the product tomorrow. And even he asked me that i should come to the delivery office in the area and collect the product, i told him that i am not available and you should deliver product on my delivery address. After the call he changed the delivery status to delivered. I called him again and again but his number is either busy or not reachable. I spoke to flipkart customer care and executive registered the incident : in[protected] but that customer care executive was also not ready to escalate the call to supervisor. This is very pathetic; i haven't expected such service from flipkart.

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Oct 17, 2019

Complaint marked as Resolved

I received the product. Delivery boy contacted me

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 27 Oct 19. Hence, closing the complaint from our end.