[Resolved] Flipkart — product not delivered and now they send me a mailed to cancelled the order

shilpisinghbmw

Address:

Gautam Buddh Nagar, Uttar Pradesh

OD[protected] [Incident: IN[protected]]

I was ordered the 6 butterfly fridge bottles and one show price of Buddha.
But the company still not deliver my items.
So many times i was complain, write the mail, so many times i called, then they assure me that your product will be diliver on 31 December 2019.
Then after few hours they again send me a mail that your problem will be solved upto 02 Jan 2020.
Now they send me mail on 02 Jan 2020 and said me u have to cancelled the order.
But i want my order and also Compensation from the company.
They mentally torture through there calls and said that your problem will solve. Now the mailed me and said that cancelled the order . allready i was pay through online for these items

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Jan 3, 2020

Complaint marked as Resolved

[email protected] [email protected] +91 80 4561 0300 +91 172 474 9400

Flipkart customer support has been notified about the posted complaint.

Jan 02, 2020

Updated by shilpisinghbmw I want my order and compensation also now from this company because so many times it's representative called me and said that you have to keep patience your problem will be solve soon...bla bla now they said sorry we are not send your product. After waiting from 26 December 2019 to 02 January 2020 now they denied, they i asked to them that if i recorder the same product so they provide me on same rate so they said sorry how can i provide on same rate. So why i cancelled me order, now i just want my ordered product. That's it. Now it too late to get my product. I'm so much disturb and my time was also so much wasted.
I order these product for a new year gift purpose.

Verified Support

Jan 04, 2020

Flipkart Customer Care's response We will revert on it.

Jan 04, 2020

Updated by shilpisinghbmw Means, can you explain me clearly

Jan 05, 2020

Updated by shilpisinghbmw I filed my complain on 26/12/2019 still you were do nothing just mailing me for ordering me to cancel my order.
What action you have taken in these days.

Jan 05, 2020

Updated by shilpisinghbmw Flipkart not solving my problem just frustrating me mentally and wasting my precious time only.