[Resolved]  Flipkart — product not delivered and than cancel order by its own

Address:

Dehradun, Uttarakhand, 248001

I ordered a lenovo ideapad 130 core i5 8th gen on 29th oct-2019 with order id - od[protected] with exchange of my old sony vail laptop. They assured me on-time delivery on 1st nov-2019 via e-kart logistics with track no-fmpp[protected]. But flipkart didnt deliver my product and cancelled it by its own and reason mentioned that "delivery agent could not reach you" after 3 attempts. But truth is that delivery agent didnt try once for delivery.in fact, from 1st nov-2019 i called delivery agent daily for my order and he replied all time "i will deliver it tomorrow" and today on 4th nov-2019 flipkart cancelled my order. I purchased this on 12 month no cost emi and they refunded me only amount that i paid. But as per statement of order details i already paid an interest of rs approx 1927/- of 12 month emi. This is insane and i suffered a lot due to flipkart.