Flipkart — Product not delivered one week past the expected date

I ordered LG Convertible 5-in-1 Cooling 1.5 Ton 5 Star Split Dual Inverter AC with order ID OD[protected] on the 6th May 2022 and the delivery was expected by 9th May 2022. Today is 13 May and the product is not even shipped yet. I have already paid for the said product expecting it to be delivered and installed on time. The issue is not resolved even after calling customer care multiple times. Kindly resolve the issue and deliver the product at the earliest.