[Resolved] Flipkart — product not delivered, unethical behaviour | |
I am very much dissatisfied with the service provided by flipkart. Flipkart don't respects value of customer time and money. I booked a mobile in flipkart with exchange of my old phone. At the time of delivery, delivery agent denied to accept my old phone because it has minor scratch. Then i raised complaint in flipkart cc and sent snaps of my phone to them and they said we will tell that hub manager to accept. I don't know after 2 days my order got cancelled and reason for cancellation is customer not available for delivery. Now i wont get it for that amount. I wasted my 15 days for trusting flipkart and my money also stucked for 15 days. Are they going to give any compensation for this unethical behavior? Was this information helpful? | |
Sep 22, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 20, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that your order for Redmi Note 7 Pro (Space Black, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 16 Aug 19 and it should have reflected by now in your bank account. closing the complaint from our end. Your kind understanding is appreciated. | |
 2 Comments | |
Comments
I ordered Vivo Z1 Pro from flipkart on 10 Aug 2019 at 11:58pm with offers available. I made payment and amount deducted from my a/c but my order was not placed. I was not able to see my product in my order section. Next morning i received a sms from flipkart we could not completed your order.
Reply
Order grocery on 3rd Aug expected delivery was on 7th Aug between 4pm to 8:30pm Delivery boy called at 10:40pm. they reschedule it for 8th Aug at 5pm on 8th Aug they reschedule it for 13th Aug, . this is totally fooling your customers. Order ID: OD[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46545
Pending
0
Resolved
25436
View all 46545 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information