Flipkart — Product received defective

fakire

from Lucknow, Uttar Pradesh

Address:

K401 rohtas plumeria homes

Od[protected]
I ordered a richelle bath tub as a gift for my baby. Unfortunately i opened the parcel after the expiry of return period. I found the product with a small hole, video of which is uploaded. I tried to contact customer care 10 times but due to lockdown everytime i received a reply that flipkart is not able to take any returns due to lockdown therefore i tried to fix up the tub as i was in dire need to use it for my baby.
But it did not work. Hence i request you to kindly exchange the product with the right product

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Flipkart customer support has been notified about the posted complaint.

May 23, 2020

Updated by fakire OD[protected]
I ordered a richelle bath tub as a gift for my baby. Unfortunately i opened the parcel after the expiry of return period. I found the product with a small hole, video of which is uploaded. I tried to contact customer care 10 times but due to lockdown everytime i received a reply that flipkart is not able to take any returns due to lockdown therefore i tried to fix up the tub as i was in dire need to use it for my baby.
But it did not work. Hence i request you to kindly exchange the product with the right product

Verified Support

May 24, 2020

Flipkart Customer Care's response We will revert on it.

May 25, 2020

Updated by fakire When can we expect a resolution to our problem