[Resolved] Flipkart — Product received different item second time

amit jain1

from Mundi, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	FLIPKART.COM

Dear sir
This is second time that i recived another item that i had order kotion headphone of price rs 1540 and i recived china hadphone instaed of kotion bluetooth headset
This is a wrong practice from flipkart

I had request for repalcement
But comapny is not agree for replacement
My order no is od[protected]
Date 20 march 2017

O kindly provide me replace ment for the product
But right product kotion headphone from flipkart

Was this information helpful?

No (0)

Yes (0)

May 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 03, 2017

Updated by amit jain1 sir
whats is the current status of my compalint
please repl

Verified Support

Apr 04, 2017

Flipkart Customer Care's response Spoke to the customer and said that the product is not available with the seller but we will replace the whole amount paid by the customer. Resolution given by us. Closing the complaint from our side.

Apr 10, 2017

Updated by amit jain1 dear sir
please reply for mail compalint 'product is already listed in flipkart catgary list and its online available
but flipkart is not ready to give replacemant
so kindly help me in this online crime fraud of customer
as a customer i am looking for u for solution

please

Apr 10, 2017

Updated by amit jain1 flipkart customer care is assiting me for refund and please susggst method for that i can claim my money and headphone
did i will go for legal case