[Resolved]  Flipkart — Product return/replacement cancelled

We have orders a refrigerator on march and it got delivered on march 20, and installation guy has approached us to install the fridge but he found the refrigerator is a defective piece so we have put return/replacement on the same day. Because of covid it got delay to process our request, and now the order has been cancelled without intimating the reason. So we requested to return the money or replace a product by contacting flipkart from 10 days, no action has been taken.

The order i'd details are below.

Od[protected]

We don't want any explanations or replacements. Just need our money to be returned

Thanks
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Aug 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,

Order ID: OD[protected]

Item: Samsung 253 L Frost Free Double Door 3 Star (2020) Convertible Refrigerator

This mail is with respect to your complaint about the above mentioned order.

We're sorry for the trouble you had to go through.

We would like to inform you that the seller has arranged the pickup on 27 Jul 20, which within 2 business days refund of Rs 24290/- will be credited to your respective bank account.

Thank you for choosing to shop with Flipkart! We value your presence with us.

Hope this helps.https://www.consumercomplaints.inflipkart-product-returnreplacement-cancelled-c2639734#
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