[Resolved]  Flipkart — Product stolen but flipkart not compensate me.

My view-
When I got product I fond product package is so light weight and package rap with EKart sellotape, if package was not delivered why package open and repack with EKart sellotape, me only pack with flipkart sellotape, then i open package i found product, is missing from the package and found a broken digitek led in place of my product. I am a authorize seller of simpex. so, team i request you to take seriously this matter bcoz product was stolen and stolen by your own courier provider EKart, your delivery partner open the package and exchange product and repack with Ekart sellotape. So team pls compensate me . for this type of issue our trust go down as a eCommerce seller. So team i hope positive feedback from you. thank you.
flipkart view-
Reference Number: IN[protected]
Created at: 10:25 am, 9 Sep 20
Last Updated at: 3:41 pm, 11 Sep 20
Subject: product return but not original one
Issue: I want to claim SPF
Status:Claim Rejected
Resolved at: 3:41 pm, 11 Sep 20
Order ID: OD[protected]
Order Item ID: [protected]
Latest ReplyFrom: Auto Response | 3:41 pm, 11 Sep 20
Dear Seller,

This is in reference to your incident ID IN[protected] with regards to SPF claim. The claim has been rejected after a detailed validation and investigation of the mentioned orders return journey.

All your claims undergo multiple levels of validation conducted by the various teams, some of which include a detailed study of the proofs submitted, compliance to SPF policy, in-depth investigation of every point in the supply chain and customer behaviour.
Click here to understand the SPF process and policy in detail
For any questions or assistance, please contact Seller Support.

Best Regards,
Claims and Risk Assessment Team