[Resolved]  Flipkart — product with less capacity delivered

Address:10, EME Enclanve, Agra, Agra, Uttar Pradesh, 282001

Dear team,

I have purchased a laptop battery (Order id: od[protected].in the specification of the product, it is mentioned that the capacity of the product is 4400 mah. But, the delivered product has capacity of 2200 mah only. When i raised replacement request (Replacement id:[protected]), replaced product is also have delivered less capacity i. E. 2200 mah only. It means the product was not replaced.

Then, i have raised multiple refund request (Id:[protected] &[protected]) to cancel order and refund. Initially, it was showing that the problem will be resolved on 14th oct 2019 (In previous request it was different), but these requests also have cancelled and refund was not proceed.

Please help me to return product and process my refund as asap.
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Dec 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 15, 2019
Flipkart Customer Care's response
Hi Indrajit, We are sorry for the trouble caused. We'd like to inform you that the replacement for your product Amazze 15-5547 6 Cell Laptop Battery has been approved by the seller. The courier service provider will pick up the product by 19 Nov 19. The replacement product will be shipped after the pickup completion. You can expect more updates once the item shipped.
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