[Resolved] Flipkart — Pulse dal received defective from flipkart
Sswapnilshivalkar on Jul 9, 2020
I had received moong dal in old and poor condition when i open it the product was damage internally due to poor packing from seller and when i had check clearly small live black kernel inside it... Black kernel is live insect which create due to deffective condition and might be old stock
I can't accept this product in cornoa virus condition which is harmful to my family and me please arrange reverse pickup immediately and refund my money back immediately or replace me new condition product
Please give me resolution fast
My product cost is rs rs 814
I want resolution from flipkart not for rs 814 for the justice and loyal customer of flipkart
Complaint marked as Resolved 2020-07-11 23:01:25
It has been resolve thank consumer complaint for understanding our concern thanku thanku thanku solved It has been resolve thank consumer complaint for understanding our concern thanku thanku thanku solved
[Jul 09, 2020] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response Jul 12, 2020
Hi, We are sorry for the trouble caused. We're writing to you about your Laxmi Unpolished Yellow Moong Dal (Split) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 11 Jul 20 and will be reflecting in your account by 14 Jul 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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