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[Resolved]  Flipkart — Pulse dal received defective from flipkart

I had received moong dal in old and poor condition when i open it the product was damage internally due to poor packing from seller and when i had check clearly small live black kernel inside it... Black kernel is live insect which create due to deffective condition and might be old stock

I can't accept this product in cornoa virus condition which is harmful to my family and me please arrange reverse pickup immediately and refund my money back immediately or replace me new condition product

Please give me resolution fast
My product cost is rs rs 814

I want resolution from flipkart not for rs 814 for the justice and loyal customer of flipkart

Pulse dal received defective from flipkart
Pulse dal received defective from flipkart
Pulse dal received defective from flipkart
Complaint marked as Resolved 2020-07-11 23:01:25
It has been resolve thank consumer complaint for understanding our concern thanku thanku thanku solved It has been resolve thank consumer complaint for understanding our concern thanku thanku thanku solved

Complaint Status

[Jul 09, 2020] Flipkart customer support has been notified about the posted complaint.
Updated by swapnilshivalkar Jul 05, 2020
100 mask product i had recived itbis in damage condition and itbis not pack propely also just wrap in poly bag no safety of mask

We are in corona condition and in that product is deffective recived in condition can't take risk there is no option of return also

Take this back and repplace me in good condition or refund my money back in bank account

This is my contact number
Updated by swapnilshivalkar Jul 09, 2020
When I will get revert
Updated by swapnilshivalkar Jul 11, 2020
It is too delay for the resolution
Verified Support
Flipkart Customer Care's response Jul 12, 2020
Hi, We are sorry for the trouble caused. We're writing to you about your Laxmi Unpolished Yellow Moong Dal (Split) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 11 Jul 20 and will be reflecting in your account by 14 Jul 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
Updated by swapnilshivalkar Jul 15, 2020

I had ordered rice of 10 kg i taught flipkart will take care of my product from packing to shipping until it delivered but unfortunately it has not given me in proper condition after paying all the taxes through the product

I had ordered 10 kg rice i had recived 10 kg of single quantity of 1 kg of 10 packet... The product was not come in box the seller has save his packing material charges instead of giving with box and safety matter...

Still i had ignored becaue that inside product would be hard never mine... But wheni taken one packet and was checking the price i had seen small live insect in the product and it was live roaming inside it...

Black insect in rice occur due to deffective quality of rice and long storage of rice either both of them... I can't accept this love insect product which is hazerdous to our health because we are living now in invisible enemy and virus... And in my packet live insect is there hoebi would accept

I m attaching the images of rice of black small insect and please inform the seller if he doesn't have the stock then cancel the customer order don't give them garbage product and hazerdous product because we are not a beggar who would purchase ration shop rice... This 100 per kg rice product this we can't accept in deffective condition

I m attaching the images of product of packing also and insect product also... All the 10 packet are same insect product due to deffective quality or long storage... This live insect is hazerdous for human being health

My contact number
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    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
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