[Resolved]  Flipkart — raised a request for return product

Address:560037
Website:Flipkart

Hello team,

This is sreekanth. I order samsung on next mobile (Order id:od[protected] in flipkart on 7th dec 2017. I received a different product called moto g+ mobile delivered by a flipkart on 9th dec. I placed a request for return/replace the product which i ordered but i didn't get any response from them. I kept on calling customer service since 10th dec 2017 but those bloody people telling that they provide an update within next 24 hrs but as of now i didn't get an update. I really tired frustrated with these nasty service providing by flipkart. I don't really understand how long these people are taking to come and pick up the product and deliver the correct product. Please assist me to get product/refund the amount at the earliest convenience. Thanks for your support.
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Jan 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I ordered mi a1 mobile on saturday 9th December.It shown that item will be delivered before 14th Dec.But it didn't packed till now, so please deliver the item before 15th Dec.As I was going out of the town.
[protected].my i want to cancel my replacement but the cancel option is not showing.

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