Flipkart — Received a Different Product instead of Realme 8s I received realme c20

Address:India
Website:www.flipkart.com

I ordered Realme 8s 5G 8GB ram & 128 GB internal for Rs 19, 999/- on Saturday 4th December through flipkart, I received a package on 5th December 1.15 pm, When i opened the package i shocked to see that i received Real me C20 which is Rs 7, 999/- and i immediately requested a return/ replacement and they asked me for the package pictures and my aadhar card within matter of seconds, But still now i confused that they still rejecting my return request and telling me that i didn't submit the documents in 48 hours, Even the product delivered time also didn't took 48 hrs.

Flipkart is trying to cheat the geniuine and poor customers, Am requesting you to kindly take action and refund y money i dont want to use flipkart anymore ( Am regular flipkart shopper from 2015 as a Plus member ). This issue makes me hurted, Kindly help me
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Flipkart customer support has been notified about the posted complaint.
Dec 07, 2021
Updated by hariprasath rajarathinam
Still i didn't get any update on my complaint, They are still cancelling my request even i provided all the proofs.
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