[Resolved] Flipkart — received apple x in damaged instead of apple 1

Kanta Tibrewal

from Kolkata, West Bengal

Address:

bangalore, Kolkata, West Bengal, 700013

We have received apple x, instead of apple 11, we had raised 75 times call back request, 15 times refund cancelled and 3 times replacement cancelled and now account is been blocked, its been 45 days as flipkart isnt updating in the system and e kart logistics is out for delivery but no update from flipkart in his app, we need refund 67900/- asap. Now kindly tell me what to do as i am beed fed up and harassed by flipkart and no solution and now they enjoying my hard earned money of 67900/-

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Mar 30, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 21, 2019

Updated by Kanta Tibrewal DEAR SIR

MY ORDER ID IS 0D[protected].

MY ACCOUNT IS BEEN BLOCKED BECAUSE OF WRONG PRODUCT AND DAMAGED PRODUCT BEEN RECEIVED.

KINDLY UNBLOCK IT AND WE NEED REFUND OR REPLACEMENT OF THE PRODUCT.

we have received wrong product which was delivered on October 18th, and
after that we had given 75 times call back request, 15 times refund got
cancelled, 5 times replacement cancelled, i have received apple X in
damaged product,

its not mine problem if we receive wrong product and damaged product.

i need the wrong product to be picked up, and also kindly unblock my
account asap.

i am been harassed and fed up of received wrong product in damaged
condition and given so many request but e kart is showing me no updation
from flipkart, and now flipkart has unblock my account.

kindly unblock my account and refund me the money asap and pick up the
wrong and damaged product asap.

kindly do the needful

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi,
We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.