Flipkart — Received damage product and rejected return

Address:

Flipkart Head Office Address Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore Dis

Respected Sir/ Madam, E-commerce online shopping website Company Flifcart, I was recived the defective product, But as long as the charger is connected to the laptop, the laptop remains ON and if the charger is removed from the laptop then the laptop is Shut Down .And the USB port on the charger side doesn't work at all.flifcard Has sent me the refurnished laptop?What if buying a new laptop requires taking it to a service center, so what happened then, I don't know what to do now, Looks like it is better to take it from the shop, I think Amazon is better than flipcart, my Money Also Gone And Nothing Came In Hand, This Is Not The Right Thing To, , product is totally usless, thats why, I was returned the product 22 days ago but so far, But till now Flipkart has not taken the product back, and is not giving any resolution, Flipcart Customer care agreed that due to technical problems, thats why can't pickup, and finally flifkart cancelled the return, For this i have also calls 10 time to Flipcart customer care but today is 25 days and till now Flipcart not giving any resolution for that. I told that them, If you don't get any resolution then I will complaint to Consumer But they didn't take this Seriouslly and answering me we can't do anything on it. Now I'm tired/desperate of calling to flipcart, no resolution is being to Flipcart card, refusing to return the product, Flipkart has completely violated the return policy

Thanks & Regard
Gaurav P. Ghatol
Order ID - OD[protected] Flifcard Regular Costumer