[Resolved]  Flipkart — received different model handset

Address:Thane, Maharashtra, 421302

Had booked mi note 7 pro on 30 sep 2019 on flip-kart and got
Successfully delivery on 4 oct 2019.
On receipt the parcel, when i opened box i saw mobile of different
Specifications. Like mi note 7a with 2 bg rm 16 memory & my mobile has
Specification of 4 gb ram & 64 gb memory. Charges toward the same has been
Paid at the time of booking.

After delivery, immediately called & informed to flipkart call center &
Register complaint on the day i received wrong mobile, but till date i have
Not received any positive reply from flipkart which is making me irritate.
I was three time register replacement request. From my side have done
Enough followups and mailing with you but in reply i am just getting your
Ivr notifications.
Please noted emei no. Is same on mobile box and your provide invoice.
refer attached screen photo and video.
+2 photos
+1 videos
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Dec 2, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 26, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a replacement request with the seller. The seller has confirmed the replacement has been delivered on 16 Oct 19. Hence, closing the complaint form our end.
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