[Resolved] Flipkart — received different model handset | |||
Had booked mi note 7 pro on 30 sep 2019 on flip-kart and got Successfully delivery on 4 oct 2019. On receipt the parcel, when i opened box i saw mobile of different Specifications. Like mi note 7a with 2 bg rm 16 memory & my mobile has Specification of 4 gb ram & 64 gb memory. Charges toward the same has been Paid at the time of booking. After delivery, immediately called & informed to flipkart call center & Register complaint on the day i received wrong mobile, but till date i have Not received any positive reply from flipkart which is making me irritate. I was three time register replacement request. From my side have done Enough followups and mailing with you but in reply i am just getting your Ivr notifications. Please noted emei no. Is same on mobile box and your provide invoice. refer attached screen photo and video. +1 videos Was this information helpful? | |||
Dec 2, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 26, 2019 Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a replacement request with the seller. The seller has confirmed the replacement has been delivered on 16 Oct 19. Hence, closing the complaint form our end.
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