[Resolved] Flipkart — received empty box of product & blocked my account also...

 
3 Reviews
 Darpan C Parmar on Mar 11, 2018
I bought one product netgear orbi router on 25th jan of 2018 order id : od[protected]. Got the product on 31st and when i opened the box it was completely empty like there was main brown box packaging and then the blue product box only there was literally nothing else in the whole package!! I filled return of the same product od[protected]. I waited almost 12 days i was calling and emailing the customer care or say "support" each day and i was told that it will be sorted within 24 or 48 hrs! Your so-called support team promised me that we have rule that within 12 business days it will be sorted out but nothing happened so i kept calling and emailing you but still nothing happened so finally i complained on twitter and luckily got a response and promised that the issue will be sorted within 24 hrs.in the morning today got sms and mail saying that the seller has cancelled your refund request and also saying that we have seen many return requests so we are unable to process any return request so on and on. There was also stated that you are also banned to login to your account and shop from flipkart! If anyone has done shopping with flipkart than it should mean that they cannot return the product even if the product is defective or damaged! Od[protected] this order when i am getting empty box than any normal human will surely react by returning it obviously! I also demand refund with additional amount for the stress from which i am going through... I won't accept refund only. These online shopping sites does consider us like customers fools. Doing such cheap tricks to block account and does not respond to respected customer forum complaints also... Please i request you to please look into this matter and consider...

received empty box of product & blocked my account also...
Complaint marked as Resolved Apr 21, 2018

Complaint Status


[Mar 11, 2018] Flipkart customer support has been notified about the posted complaint.
Amit Kumar Modak's response, Mar 09, 2018
I wnt to knw dat y cancelled my product

received empty box of product & blocked my account also...
Verified Support
Flipkart Customer Care's response, Mar 12, 2018
We would like to inform you that our seller has confirmed that the product delivered to was intact condition. Hence, we will not be able to initiate return. Closing this complaint from our side.
Updated by Darpan C Parmar, Mar 12, 2018
But I have not received the item !! THIS IS THE ISSUE? If the seller has delivered theN who took the product? I HAVE NOT?
I ONLY GOT EMPTY BOX !!! THAT'S WHY I HAVE COMPLAINED
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

M nvr shopping ur site
2 times i hv order mi Mobile but 2times are shipped but today i saw my product was returned
Its really m not satisfied ur app service so i kindly request you pls i need ur hlp

Darpan C Parmar's [Complaint's author] reply, Mar 12, 2018
they do the same. we all should file legal complain and protest of such cheap fraud sites and sellers also they cheat us and take our money also reply nothing can be done THANK YOU !! what the hell ?
Tv Delivery Not Available In my Pin Code 451666 (sendhwa M.p.) but for mobile flipkart providing delivery. There is a office Of Delhivery Service Provider So please start delivering on above mentioned Pin code

Darpan C Parmar's [Complaint's author] reply, Mar 12, 2018
they run because of us!! if we wont support them, they are nothing at all !! ONE WORD ""PROTEST""...

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    Flipkart - received empty box of product & blocked my account also...