Flipkart — received product in bad shape and state - stinky water and fungus.

I ordered shows from flipkart, i received in a horrible state. I requested for replacement, it didn't work. I requested for refund. Pick-up guy came for wrong product. So requested pick-up again, the pick-up guy was hesitant to pick-up horrible product. Reached flipkart 1000 times to arrange for pick-up on urgent basis. After back-back calls, escalations, in-app filings, no-one cared. No one came. I had to throw the stinky fungus products. After a week someone reached out asking experience with the product & flipkart. Then i again explained my issue to the agent. No one cared. Twitter support also sucks.
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Flipkart customer support has been notified about the posted complaint.
Nov 06, 2019
Updated by mail12
Shoes*
Verified Support
Nov 06, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
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