[Resolved] Flipkart — received a defective wallet

[Resolved] Flipkart — received a defective wallet

A aziz5253 from Kota, Rajasthan

Dear sir I had purchased spl wallet from flipkart on 24 june for rs 1399. I had got the wallet and started using it. But after some days i started experiencing problem with it. The chain was not working properly colour started fading and stiches were coming out making the wallet unusable. I called the customer care on 20th july and they denied the replacement and refund of product. And kept calling them. And the return period closed and i am helpless now. I had paid rs 1399 for such a product that is cheap in quality. Please help me in getting my problem solved and save my hard earned money. Was this information helpful? No (0) Yes (0)
Sep 1, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Jul 28, 2017 Updated by aziz5253 My order id is :-OD[protected] Verified Support Jul 28, 2017 Flipkart Customer Care's response We will revert on customer complaint. Jul 28, 2017 Updated by aziz5253 i had not recieved a solution till yet Verified Support Jul 31, 2017 Flipkart Customer Care's response customer complained that product is having quality issue. We interacted and apologize for the issue, informed that 30 days replacement policy is over no return can be honored. Hence closing the case. Jul 31, 2017 Updated by aziz5253 flipkart cheated declined refund or exchange.and they say we cant do anything Jul 31, 2017 Updated by aziz5253 they favour thier sellers not thier customers .they are not customer freindly
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