[Resolved]  Flipkart — redmi note 7 pro fake sale and not repaying the deducted money and not giving the phone

Address:

Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, 560034

I had ordered redmi note 7 pro (6gb 128gb) from flipkart. While making the payment the popup came to my screen saying the payment failed and the order was not placed but the amount was deducted. According to flipkart executive, they asked me to wait for 24 hours and nothing happened. Then i tried to contact them and it took me nearly 3 days and 600+ calls and yey i couldn't reach there executive. Then i finally used the feature live chat which was displayed by the site 3 days after i was trying my head out. And then they said that your order number 'od[protected] has been canceled and asked me to wait for a few days. No repayment has been made till now and it has been 9 days. Moreover, when i looked into this matter deeply, it was not only my concern. They have been canceling orders like this for a while now and selling the units in the black market at a higher price. My order was canceled despite the fact that i ordered at 12 pm exact. They are making lame excuses and are gaining extra profits by deceiving customers. I demand appropriate to look out into this matter. I wanted to get a phone and for now, i neither have the money with me nor the phone and they are asking me to consult the bank, which is absurd.