[Resolved]  Flipkart — redmi note 7 pro (send me the dummy mobile) replacement rejected thrice

Address:Mahendragarh, Haryana

I had ordered a mobile phone i. E redmi note 7 pro against order no od[protected] on 15th may 2019. I received the delivery of the order on 19th may 2019, but unfortunately a dummy phone packed in a box redmi note 5 pro. I had recorded while i was opening the pack in front of the delivery boy. Also i made a return request to flipkart initially you assure me that you will resolve my problem as soon as possible but after 5 days i. E on 24th may you denied my return request. Again i register return request but again you denied on 28th may and denied again on 29th may replacement request. So, now i have register a complaint in flipkart services but they no response at all.
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Jul 7, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2019
Flipkart Customer Care's response
We revert on it.
Jun 04, 2019
Updated by Rahul123#
When Will be I get refund or my product which I ordered
Jun 04, 2019
Updated by Rahul123#
Flipkart assured me via email that they will be solve my issue by 4th June at 1:30pm but now it's evening time they don't contact me or giving any positive response ..here I attached email of Flipkart company in which they promise to resolve my problem

Jun 04, 2019
Updated by Rahul123#
Flipkart denied to solve my issue they give same reply as they give me thrice time earlier .they took time but didn't solve my issue ..now I want to help from consumer forum to provide me justice .. here I also attach reply of Flipkart

Jun 05, 2019
Updated by Rahul123#
If I send a email to Flipkart, they always show "no longer in use" and "opps! Something worng, please try later".
Show in attachment pictures.

Jun 10, 2019
Updated by Rahul123#
Flipkart assured me that they will solve my issue on 9th June .. 9th June has gone no any response come from Flipkart .. I'm very disappointed from Flipkart they cheated me and now ignoring me .. I'm going through mental troma.. I have request to you please provide justice me

Jun 11, 2019
Updated by Rahul123#
I want to know status of my complaint
Jun 17, 2019
Updated by Rahul123#
Flipkart assured me that they will short out my problem on 13th June but date is over no any response come from Flipkart ..they ignoring my issue .. please give me justice ..

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My account is blocked from Flipkart and now how I pay my Flipkart pay later dues. they have blocked my account from login.

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