[Resolved]  Flipkart — refund amount 4999/-

Address:Chennai, Tamil Nadu, 600041

Refund amount rs4999/ from flipkart - not credited to my account (Icici)

Order date: 22nd oct
Payment: paid from saving a/c
Delivery dt: supposed to be on 26th oct (As per their tracking)

But on 26th oct the product was not delivered and revised delivery date changed to 2nd nov and again product not delivered

Tried many ways to reach flipkart and sought help from them, they are helpless and rather useless i would say

At last they have suggested me to cancel the product

Order cancelled date: 4th nov
Refund processed date: 4th nov
Refund date: 6th nov (Transaction reference id : [protected] given by flipkart), but yet to see refund into my account

When i reach bank today, they say they do not recognize transaction reference no. I am really disappointed with the way flipkart played with me

Please help
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Dec 22, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your order for Redmi 7A (Matte Blue, 16 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 04 Nov 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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