[Resolved] Flipkart — refund amount not credited to bank

Surajmishra9945

from Mumbai, Maharashtra

Address:

Dhar, Madhya Pradesh, 454775

My name is suraj mishra and I had ordered safari bag of RS.Amount 1849 in flipkart on 11/6/19 and on 12/6/19 flipkart initiated amount to my card but still i didn't get the money. Flipkart send the reference number QSM[protected] and told me to fill charge dispute form but SBI doesn't have such policy. So please kindly respond to this complaint it's very urgent
Thank you sir

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Jul 31, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 15, 2019

Updated by Surajmishra9945 My name is suraj mishra and I had ordered safari bag of RS.Amount 1849 in flipkart on 11/6/19 and on 12/6/19 flipkart initiated amount to my card but still i didn't get the money. Flipkart send the reference number QSM[protected] and told me to fill charge dispute form but SBI doesn't have such policy. So please kindly respond to this complaint it's very urgent
Thank you sir

Verified Support

Jun 26, 2019

Flipkart Customer Care's response Hi Suraj,
We are sorry to hear that you’ve not received the refund of your order OD[protected] for Safari Mosaic Cabin Luggage - 22 inches. The seller has refunded ₹ 1849 on 11 Jun 19, and this should have been in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number: QSM[protected]. Hope this helps!