[Resolved] Flipkart — refund is not credited

1 Review
 AshishRaj95 on Mar 14, 2019
I'd paid for a phone[Order ID: OD[protected]] on Flipkart on 6th march. But due to some reasons I'd to canceled my order. It was said by Flipkart that refund is initiated by seller and they gave me refrence no. and said refund should be credited from 6 to 13 March but after the date it has not been still credited. Details are as following
Refrence no.: QUR[protected]
Refund Initiated : 6th March
Payment Mode: Debit Card
And ask me to contact my bank, the amount is still not reflected in my account, I have contacted multiple times to flipkart, they gave me every time the refrence number and ask me to bank to trace the amount, but my boi bank says myself should contact flipkart as they do not find those reference number or arn valid to trace from bank branch.
Please help me out of this, do the needful to credit the refund to my account.

refund is not credited
refund is not credited
Complaint marked as Resolved Apr 20, 2019

Complaint Status

[Mar 15, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Mar 16, 2019
We will revert on it.
Updated by AshishRaj95, Mar 16, 2019
Account No. : [protected]
Reference No. : QUR[protected]
Phone Number : [protected]/ [protected]
Date of Transaction : 6 March 2019
Refund Amount : 11, 999

refund is not credited
Updated by AshishRaj95, Mar 17, 2019
Seller- SuperComNet
Updated by AshishRaj95, Mar 17, 2019
Order ID- OD[protected]
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    Flipkart - refund is not credited