Flipkart — refund not done

Address:

Mumbai City, Maharashtra

i bought in cash the item was faulty, i asked for refund and cancellation .item was picked up . and refund never happened . when i called after 15 days, they said the refund was cancelled because there is no bank details, i said why didnt u guys take it, call me ? i gave the details on phone, they said oh u purchased with your first name so we need first name bank account only . i was furious and i didnt believe that they could say such a thing .stupid and silly site ...