[Resolved] Flipkart — refund not initiated from them

[Resolved] Flipkart — refund not initiated from them

S shijukjohn

Dear sir I have ordered a smartphone on may 3rd in flipkart.com and i have paid that through my wife's credit card. I ordered this for my wife and she is now residing in mumbai. The next day the flipkart team send me a mail that they have cancelled my order because the seller have limited quantity. They will initiate my refund with in 3 days. After 3 day i have contacted them by chat facility in their application and they said me that they will solve my problem with 11th may. At 11th may i have contacted them again i have asked them about my problem and they said they will solve the issue in 13 th may. But today 12th may i have received an email from them that the items and they are saying that i haves ordered not for my personal use so that they disabled my flipkart account and i will not be able to login that account. I tried to login but failed. Sir how can they know that the items i have ordered not for my use and i never make an agreement with them like that and until now i did not get my refund I here request you to consider my application and advice me the solution Yours faithfully Shiju k john +3 photos Was this information helpful? No (0) Yes (0)
May 24, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 13, 2019 Flipkart Customer Care's response We will revert on it. May 13, 2019 Updated by shijukjohn when you will refund . you have been saying this for the last 10 days May 15, 2019 Updated by shijukjohn there is no updates yet they always repeat will refund in 48 hours Verified Support May 29, 2019 Flipkart Customer Care's response Duplicate of c2339825. Hence, closing the complaint from our end.
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