[Resolved]  Flipkart — refund not provided by the flipkart company

Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107, Bangalore, Karnataka

I purchased airtel dth set top box on 3rd june of amount Rs. 1399.00 through debit card, but due to some reason i cancelled the order on 4th june.So for refund flipkart says it refunded my amount but when i checked my account it was not, even contacted my sbi bank about this they said they cant do anything on this as flipkart is responsible for the refund process fully.Besides these i got call from seller of airtel dth that they have not got the request for refund so they will not refund my amount.Even contacting flipkart on this issue they keep avoiding the issue and even asking for the transaction id and ARN number of the refund amount, they refuse to provide by saying that they dont have any information about it.Its been 11 days and they are not bother to resolve my issue/ Please help to resolve this issue
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Jul 19, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
Flipkart Customer Care's response
Duplicate of this complaint c2363689. Hence, closing this complaint from our end.
Jun 18, 2019
Updated by Arun8194
Why are you not providing me the reference number of transaction.
As stated by you, you dont have any reference number of transaction, then how can you say that you have completed the refund.
Dont fool your customers
Complaint comments 

Comments

Why dont you provide refrence number of the transaction.
As stated by you that there is no reference number generated.
Every transaction has a reference number but you guyz are not willing to provide it

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