[Resolved] Flipkart — refund not reflected in the bank

Áwáñīsh ßâřñwăļ

Address:

Mau, Uttar Pradesh, 275101

I bought mi band 3 i from flipkart by flipkart pay later and i paid that afterthat i replaced the item for refund now they are saying that they have refunded my balance but i didn't get that they tell me to contact the bank but they said they not forwarded any money what can i do now when i call the customer care they always giving me different excuses they are not resolving my issue i m trying to contact them by 13 march

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Apr 20, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to inform you that the seller has confirmed the refund has been completed on March 12, 2020, and the same should have been credited to your Phonepe account by now. However, if the refund is not reflecting in your account, request you to contact the Phonepe support team for further assistance.

Your kind understanding and cooperation are appreciated.