[Resolved]  Flipkart — refund of flipkart for online shopping

Flipkart_Refund Update- Refund of Rs. 399 for OD[protected] has been done on 14.03.2020 to your credit card or bank account and will be credited by 23.03.2020. Please reach your bank's customer care using the number behind your card with the reference number-[protected] for further assistance. Regards, Flipkart
So I request you to please resolve the issue with in short time and Iam not knowing where the issue was with and money didn't got credited in my bank account it's been many days, whenever I contacted flipkart they are telling me that refund has completed and it's none of our business.So I request you to kindly take the issue serious and assist carefully
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May 7, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 14 Mar 20. It would have reflected in your credit card by 23 Mar 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number[protected],[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
Complaint comments 

Comments

Order one mixer in online payment mode RS.1499 on 21-mar 2020 and that item cancelled on 23-march 20 showing one massage refund credit 3-7business day but refund amount not credited in My account
Selviselvaraj's reply, Mar 31, 2020
OD118166879416920000 my orderId

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