Flipkart — refund rejection

Address:

Kaitholil House, Eraviperoor P.O, Pathanamthitta, Kerala, 689542

I have ordered a boat rockers 255f bluetooth headphone from flipkart for rs.999. I had bought it since it got so much good description about its sound quality. But finally when i received it and used it, it was really pathetic. A headphone with price less than rs.500 have better quality than this.

So i tried to return the product. But the seller is continuously rejecting my return request. They are saying that my product was intact when it reached me. Whats that kind of a reason. I have all the papers and things with me.

When i contacted customer care, everytime they say they are working on it. So i dont know what to do.

Order id :od[protected]