[Resolved]  Flipkart — refund related query

Address:Dangalikalitala, Bolpur, Birbhum, West Bengal, Birbhum, West Bengal, 731204

I have cancelled one item (Order ID- OD[protected]. I was told to get my refund (Refund ID[protected] by 11th October, 2019. But still the money has not been credited to my account. I have lodged an issue yesterday but still didn't get any response from your customer care services. Kindly resolve the issue and credit my money asap.
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Nov 19, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your order for Sony Bravia R202F 80cm (32 inch) HD Ready LED TV has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 01 Oct 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

Order Id: OD[protected].

You will be happy to know that the refund amount has been transferred on 01 October and should have been credited to your account by now as per the standard banking procedures.

IMPS/NEFT/Credit card/Net banking

Refund Amount : 15299.0

Note: If you do not see the refund in your account by this time, you may contact the bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell. In case this payment was made using a credit card, please check the previous statement/unbilled transaction before reaching out to the bank.
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I have cancelled one item ( Order ID- OD[protected]. I was told to get my refund ( Refund ID -[protected] ) . But still the money has not been credited to my account.Kindly resolve the issue and credit my money asap.

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