[Resolved]  Flipkart — refusing to return product

Address:Bangalore, Karnataka
Website:www.flipkart.com

Dear sir,
I have bought a acer aspire laptop vide order no. Od[protected] on 12 dec 17. On the specification page of the said laptop the operating system written is linux. Whereas i received this item with pre installed endless operating system. This operating system has so many restrictions and is of no use for me. There are also many quality and technical defects in this laptop which makes its useless and non compatible with usage of other softwares. There is no mention of pre installed endless operating system in the specification and its restrictions on the website page.
I have purchased this product online on the trust of the information displayed on the website. As the compnay claims that customer satisfaction prime concern of flipkart they should positively attend such type of issues. But they only make fool of customer with giving fake things, make money and dont willing to return back.

Please help me
Iam trying to return this product but flipkart is not co-operating they are taking time in some or other pretext. I have got a product with wrong specification and now seller is unwilling to return.
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Jan 20, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Flipkart Customer Care's response
We will revert on it.
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