[Resolved]  Flipkart — reg: without my knowledge product cancel from ekart logistics

Address:638301
Website:Na

Dear Team,

I have ordered Redmi note 5Pro(6Gb Ram Blue 64GB) on 11thoct18/ 8:14am, payment also approved, seller also processed order, I have received message from flip kart also your product will deliver on 14thoct18.But as on date I am not even receive single update from flip kart. I have spoken to Customer care also, they said you will receive before18oct2018, in my order status showing 12thOct2018 product has been delivered & received in Pallipalayam hub, Erode Dt, Tamilnadu. pls find the attachment for your ref.

Past 4days I am waiting for my product, I have check with Ekart executive he says your product has been damaged, so we cancelled from our end, but he not met me & not see my exchange product also regarding this, also he is sending some other mobile photo to my whatsup, but its not my exchange mobile, I am really got lot of pain regarding this issue.

I need extra 20% offer for my exchange because I have paid in my credit card
pls do the needful for this issue.

I am speaking for all customers facing issue like this.

My Order No : OD[protected]

Order Date : 12Oct2018

Delivered Date : 14Oct2018

Reg
Tamilazhagan.T
+1 photos
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Nov 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Flipkart Customer Care's response
We will revert on it.
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