[Resolved] Flipkart — regarding delivery of fake product instead of ps4 | |||||
Oreder no: od[protected] I ordered a sony ps4 1tb on flipkart dated: 24th aug 2018 and made online payment to seller i. E: retailnet On 28th aug 2018 i received this package by some other seller and the package that i have received contains a wooden box instead of ps4. I have contacted the seller from whome i have received the package still there is no response from his end. I have all the snaps with me regarding the product that i have received. Which is a clear proof that i have been mugged from the seller end. Kindly provide me the clarification regarding two things: 1. Why the different seller has delivered the product if the payment and order is made to you. 2. What are steps you people take from receiving the order to delivering the product. Still i've not receved any clarification regading by refund or replacement of the product. Was this information helpful? | |||||
Oct 10, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 08, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Sep 09, 2018 Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
46448
Pending
0
Resolved
25430
View all 46448 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Then kindly show me the data regarding the same.
If the number of purchased made from ur website will be less than my returns i'll not ask for any kind of payment.
Plz share the total order history of my profile n the returns as well so that u can justify ur statement.