[Resolved] Flipkart — regarding exchange of old phone

Prach30

from Bengaluru, Karnataka

Address:

Pune, Maharashtra, 411057

Hi,

I have ordered google pixel 3 in the exchange offer where i need to give my google pixel phone as an exchange. Delivery guy came to delieverd my fone. And he tried to imei no. Through *#06# tht which provide the service no. Instead of imei no. (I dont know since i have not developed this phone) and i have shown him the imei no. Through settings. But the guy was so rude he was not ready to listen to me and denied to take my phone. Even he was not ready to even look at the imei no. Once which i was trying to show it through the settings. This is very highly unprofessional attitude. You could have given your delivery guy such sort of instruction. I have ordered my fone and i need it to be deliverd asap.

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Aug 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2019

Flipkart Customer Care's response Hi,

Thanks for getting in touch.

We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected]. You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope to hear from you soon.