Flipkart — regarding ifb 6kg washing machine and bajaj 25 litre geyser

 
1 Review
India
 abhiansh27 on Oct 13, 2019
I have booked ifb 6kg washing machine and bajaj 25 litres gyser on big billion day sale on 28th sept. Promised date for the product delivery was 4th of oct, but till date i haven't got the product. Everytime i call customer care they are giving new timeline. Now i am afraid they might cancel the product. After waiting for 17 days, i am not expecting this.

regarding ifb 6kg washing machine and bajaj 25 litre geyser
regarding ifb 6kg washing machine and bajaj 25 litre geyser

Complaint Status


[Oct 13, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Oct 14, 2019
We will revert on it.
Updated by abhiansh27, Oct 15, 2019
Its been almost 18 days now from the date of ordering and only thing updated is the delivery date(that too on call not received any written in any mode), Meanwhile I have got call from the delivery guy and he asked me to cancel the product. Is this the way how flipkart works? I have ordered the products on EMI using credit card and already paid first EMI and still the product is undelivered.

Can I have assurance from the flipkart that the product will be delivered on or before 17th october 2019 and should not get cancelled for any reason as I have already started paying the EMI.

is flipkart is going to compensate for this?
Updated by abhiansh27, Oct 15, 2019
And As i read everywhere that flipkart is replying "order has been cancelled due to unforeseen reason" is totally not acceptable.
Updated by abhiansh27, Oct 17, 2019
As expected now anytime flipkart will update here that order has been cancelled due to unforeseen reason.. . Great service.. !!
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    Flipkart - regarding ifb 6kg washing machine and bajaj 25 litre geyser