[Resolved] Flipkart — Regarding Incident Number: IN[protected] | |
Hello Team, I ordered product Magnum Trolley bag 77 cm and received different product on 7th September. I get in touch with the executive and raised return and refund request and they gave me 72 hrs deadline which already completed on 9th September. After that i again reached out to them asking for an update on my request they said that we're looking for your problem we require more 24 hrs but today its 5th day but no response received from there end and when i contacted flipkart team they said that pls wait our team will get in touch with you. Am fed up, there is no one who can assist me on this. I paid whole payment and recived different product. Cant understand are they really dumb or they tried to make fool to people. I sent an email with all the proof attached to that email still didn't receive any response. Kindly look into this Urgent issue. If you require any further assistance pls contact me. Thank you. Regards, Dev Dubey. Order id: OD[protected] Was this information helpful? | |
Sep 23, 2021 Complaint marked as Resolved Thank you flipkart, issue has been resolved now. Thanks for your support Flipkart customer support has been notified about the posted complaint. Verified Support Sep 19, 2021 Flipkart Customer Care's response We will revert on it.
Verified Support Sep 24, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Magnum STORM 77 4W RED Expandable Cabin & Check-in Luggage - 22 inches with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 3039/- has been completed on 19 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (068017) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
| |
Add a Comment | |
56%
Complaints
46448
Pending
0
Resolved
25430
View all 46448 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment