[Resolved] Flipkart — regarding laptop replacement and flipkart account blocking

aks07

from Mumbai, Maharashtra

Address:

Phase 1 house no 72, Jasuja city, Dhanwantari Nagar, Jabalpur, Madhya Pradesh, 482001

Hello sir, i am a longtime customer of flipkart and purchasing thousands of products amounting in lakhs from flipkart. Recently i order lenovo laptop order i'd od[protected] from flipkart. On arrival i found that the laptop is hanging and the basic folders taking quiet good time to open. So regarding this i complaint on flipkart and replacement was the option for this product under return policy.
But after few hour of my complaint my flipkart account has been blocked by flipkart.
It's just illegal, i have paid 18490 rs for this laptop and instead of replacing this they have blocked my account.
Totally cheating by flipkart and now they are not replying and neither taking any action.
Please help.

Dr rutvik jain
[protected]@gmail.com
[protected]

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Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi Rutvik,
We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.