[Resolved] Flipkart — rejected exchange for no valid reason (part 2) | |||
Order no. OD[protected] After rejecting my exchange the customers care calls me to tell that the mobile's metal coating has come off ao the local hub cancelled my order what they were seeing was just the light reflection since i took the pic in the outdoor condition but these ### cant see the difference in highlights so i told him that i would resend the images but he jsut wouldn't listen, and for that matter the wishmaster when he firat came to pick up my phone told me that the body is fine but the screen has "scratches" which are barely noticeable l. ### cant even make up their mind to for a reason to deny exchange. I am posting the pictures that they thought showed damaged product and I'm also posting the pics that i took right now to prove them wrong, lets see if flipkart can find a new reaso to cancel it this time Was this information helpful? | |||
May 25, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 20, 2019 Flipkart Customer Care's response As the information is been already given to the customer so closing this case that there is damage in the product
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