[Resolved]  Flipkart — Rejected my refund request for mi band 4

Website:

www.flipkart.com

I have received a completely dead product ( Mi Smart Band 4 ) which is not turning on & even not
charging on 8th April .So, I raise a refund request for this product on 9th Apr. Flipkart customer care executive will tell me to do some troubleshooting steps . I followed all the steps carefully but this product is in same dead condition. In flipkart App showing CALL WITH EXECUTIVE EXPECTED BY 10TH APR. but No one from Flipkart Concern Team will calling to me . So I call to flipkart customer care team regarding this issue WHY NOT CALLING TO ME BY MENTIONED PROPER TIME . They will tell me SAME TROUBLESHOOTING STEPS AGAIN & AGAIN & AFTER THAT THEY ARE TELLING TO ME THERE IS AN TECHNICIAL ISSUE TO ACCEPT YOUR REFUND REQUEST . PLEASE CALL BACK LATER
FINALLY ON 18TH APRIL 2021 I HAVE RECEIVED A CALL FROM FLIPKART CONCERN TEAM, TGEY ARE TELLING ME THE SELLER DOES NOT REPLY TO ACCEPT MY REFUND REQUEST .
SO KINDLY GO TO YOUR NEAREST MI AUTHORISED SERVICE CENTER AND COLLECT A FORM WITH MENTIONED THAT THIS PRODUCT IS A DEAD PRODUCT.
SO, ON 20TH APRIL I VISITED TO MY NEAREST MI SERVICE CENTRE .AFTER CHECKING THIS PRODUCT THEY ARE TELLING ME THAT THIS PRODUCT IS A DEAD PRODUCT BUT WE CANNOT PROVIDE YOU A PAPER REGARDING THIS AS THIS NOT OUR SYSTEM.
JUST CALL TO FLIPKART & SAYING THAT MI SERVICE ENGINEER ALSO MARKED THIS PRODUCT AS A DEFECTIVE PRODUCT SO KINDLY GIVE ME REFUND AS SOON AS POSSIBLE.
THEN AGAIN I CALLING TO FLIPKART CUSTOMER CARE TEAM THEY ARE TELLING AS IN THIS REFUND ISSUE THERE IS A TECHNICAL ISSUE SO WE REJECT YOUR REFUND REQUEST & CREAT A NEW REFUND REQUEST TO APPROVE, I GIVE THE PERMISSION, THEN THEY ARE SAME THING THERE IS A TECHNICAL ISSUES TO APPROVE YOUR REFUND REQUEST .
THEN I CALLING AGAIN & SAME THIS THE SECOND NEW REFUND REQUEST ALSO GET REJECTED BY CUSTOMER CARE EXECUTIVE & CREAT A NEW REFUND REQUEST .
STILL MY REFUND REQUEST IS NOT APPROVED .
SO, I REQUESTED TO FLIPKART CUSTOMER CARE TEAM PLEASE DON'T HARRASMENT UR PRECIOUS CUSTOMERS .
PLEASE APPROVE MY REFUND REQUEST & GIVE ME MY REFUND AMOUNT BACK AS SOON AS POSSIBLE .