[Resolved] Flipkart — replacement my product vu led tv

Panchalamit

Address:

Ashadeep Green Acres Neemrana

I have purchased a 32 inches vu led tv on 15 dec 2019 from flipkart but i have received led tv in not working condition so i have generated ist return request for replacement on 22 dec.2019 but flipkart did not picked my product and cancelled my request then i re generated my return request but again flipkart again decline my returned request without any redress.

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Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by Panchalamit Now I have generated 3rd time return request of my product for replacement

Jan 14, 2020

Updated by Panchalamit Please resolve my complaint as soon as possible

Verified Support

Jan 15, 2020

Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your Vu 80cm (32 inch) HD Ready LED TV with FM Radio. We'd like to let you know that the technician visit has been arranged and the same should be completed on or before 06 Feb 20. The seller will take action on the return based on the update from the technician.

Jan 20, 2020

Updated by Panchalamit Dear sir 3 times technician visit already has been done by technician of VU service center and he had approved the replacement of LED TV but the fault is there is no single pickup attempts has been made yet by wishmaster
Even I have only received messages about pickup of my LED

Verified Support

Apr 20, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 07 Feb 20. It would have reflected in your credit card by 19 Feb 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. Your kind understanding is appreciated.